Security

We employ multiple layers of encryption to protect your code and data at every stage of the analysis process:

1.1. Encryption in Transit:

• TLS/SSL Encryption: All data transmitted between your device and our servers is encrypted using TLS 1.3, the latest and most secure transport layer security protocol
• Perfect Forward Secrecy: We use cipher suites that provide perfect forward secrecy, ensuring that past communications remain secure even if encryption keys are compromised in the future
• Certificate Pinning: Our mobile applications use certificate pinning to prevent man-in-the-middle attacks
• HTTPS Everywhere: All connections to our Service are forced over HTTPS with HSTS (HTTP Strict Transport Security) headers

1.2. Encryption at Rest:

• AES-256 Encryption: All code files and data stored on our servers are encrypted using AES-256, the industry standard for data encryption
• Encryption Key Management: Encryption keys are managed through secure key management systems with automatic key rotation
• Database Encryption: All databases are encrypted at rest, including backups and replicas
• File System Encryption: Our storage systems use encrypted file systems to protect data even at the disk level

1.3. Code Privacy & Isolation:

• Complete Privacy: Your code is completely private and confidential. We never share, sell, or disclose your code to third parties
• Isolated Storage: Each user's code is stored in isolated, secure environments with strict access boundaries
• No Code Reuse: We do not use your code for training AI models, improving algorithms, or any purpose other than providing the analysis services you request
• Immediate Deletion: You can delete your code at any time, and it will be permanently removed from our systems within 30 days
• Secure Processing: Code analysis is performed in isolated, sandboxed environments to prevent any data leakage

1.4. Data Backup & Recovery:

• All backups are encrypted using the same AES-256 encryption standards
• Backups are stored in geographically distributed, secure locations
• Regular backup testing ensures data recoverability without compromising security

We implement comprehensive access controls and authentication mechanisms to ensure only authorized users can access your account and data:

2.1. User Authentication:

• Multi-Factor Authentication (MFA): We strongly recommend and support MFA for all accounts, including:
  • Time-based one-time passwords (TOTP) via authenticator apps
  • SMS-based verification codes
  • Hardware security keys (FIDO2/WebAuthn)
  • Email verification for account recovery
• Strong Password Requirements: We enforce password complexity requirements and regular password updates
• Password Hashing: All passwords are hashed using bcrypt with salt, ensuring they cannot be recovered even if our database is compromised
• Session Management: Secure session tokens with automatic expiration and refresh mechanisms
• Account Lockout: Automatic account lockout after multiple failed login attempts to prevent brute-force attacks

2.2. Role-Based Access Control (RBAC):

• Granular permission system that restricts access based on user roles and responsibilities
• Team and organization-level access controls for enterprise customers
• Principle of least privilege: users only have access to the minimum resources necessary for their role
• Regular access reviews to ensure permissions remain appropriate

2.3. API Security:

• API Key Management: Secure API key generation, rotation, and revocation
• OAuth 2.0: Support for OAuth 2.0 authentication for third-party integrations
• Rate Limiting: API rate limiting to prevent abuse and ensure service availability
• Request Signing: API requests are signed to prevent tampering and ensure authenticity

2.4. Employee Access Controls:

• All employees undergo background checks and security training
• Strict access controls ensure employees can only access data necessary for their job functions
• All employee access is logged, monitored, and regularly audited
• Employees sign confidentiality agreements and are bound by strict data protection policies
• Access is immediately revoked when employees leave the company

Our infrastructure is built on secure, compliant cloud platforms with multiple layers of network and system security:

3.1. Network Security:

• Firewalls: Multi-layer firewall protection with strict ingress and egress rules
• DDoS Protection: Advanced DDoS mitigation services that protect against volumetric, protocol, and application-layer attacks
• Intrusion Detection & Prevention (IDS/IPS): Real-time monitoring and automated blocking of suspicious network activity
• Network Segmentation: Isolated network segments to limit the impact of potential security breaches
• VPN & Secure Connections: All administrative access requires VPN connections with multi-factor authentication

3.2. Server & Application Security:

• Regular Security Updates: Automated patching and regular security updates for all systems and applications
• Hardened Systems: Servers are hardened according to industry best practices and security benchmarks
• Vulnerability Scanning: Regular automated vulnerability scans to identify and remediate security issues
• Container Security: Secure containerization with image scanning and runtime protection
• Secure Configuration: All systems are configured following security hardening guidelines

3.3. Cloud Infrastructure:

• Hosted on industry-leading cloud platforms with built-in security features
• Geographic redundancy and disaster recovery capabilities
• Compliance with cloud provider security standards and certifications
• Regular security assessments of cloud infrastructure

3.4. Secure Development Practices:

• Secure Coding Standards: All code follows secure coding practices and undergoes security reviews
• Code Analysis: Automated security scanning of our own codebase (we use our own tools!)
• Dependency Management: Regular updates and scanning of third-party dependencies for known vulnerabilities
• Security Testing: Regular penetration testing and security audits by internal and external security teams

We maintain 24/7 security monitoring and rapid incident response capabilities to protect against threats:

4.1. Continuous Monitoring:

• Security Information and Event Management (SIEM): Centralized logging and analysis of all security events across our infrastructure
• Real-Time Alerts: Automated alerts for suspicious activities, unauthorized access attempts, and security anomalies
• Log Aggregation: Comprehensive logging of all system activities, access attempts, and security events
• Threat Intelligence: Integration with threat intelligence feeds to stay ahead of emerging threats
• Behavioral Analysis: Machine learning-based anomaly detection to identify unusual patterns

4.2. Incident Response:

• Incident Response Team: Dedicated security team available 24/7 to respond to security incidents
• Response Procedures: Well-documented incident response procedures with defined escalation paths
• Rapid Containment: Ability to quickly isolate and contain security threats
• Forensic Analysis: Detailed forensic analysis capabilities to understand and learn from security incidents
• Communication: Transparent communication with affected users in the event of a security incident

4.3. Security Testing & Audits:

• Penetration Testing: Regular external penetration testing by certified security professionals
• Red Team Exercises: Simulated attack scenarios to test our security defenses
• Security Audits: Regular internal and external security audits
• Bug Bounty Program: Ongoing bug bounty program to encourage responsible disclosure of security vulnerabilities
• Compliance Audits: Regular compliance audits to ensure adherence to security standards

4.4. Business Continuity:

• Comprehensive disaster recovery plans with regular testing
• Geographic redundancy to ensure service availability
• Regular backup and recovery testing
• Service level agreements (SLAs) for uptime and availability

We maintain compliance with industry-leading security standards and regulations:

5.1. Security Certifications:

• SOC 2 Type II: Certified for security, availability, processing integrity, confidentiality, and privacy
• ISO 27001: Information security management system certification
• ISO 27017: Cloud security controls certification
• ISO 27018: Protection of personally identifiable information in the cloud
• Regular Audits: Annual third-party security audits and assessments

5.2. Regulatory Compliance:

• GDPR: Full compliance with the General Data Protection Regulation for European users
• CCPA: Compliance with the California Consumer Privacy Act
• HIPAA: Available for healthcare organizations requiring HIPAA compliance (Enterprise plans)
• PCI DSS: Compliance with Payment Card Industry Data Security Standard for payment processing

5.3. Data Processing Agreements:

• We provide Data Processing Agreements (DPAs) for enterprise customers
• Standard Contractual Clauses (SCCs) for international data transfers
• Custom compliance documentation for regulated industries

5.4. Transparency & Reporting:

• Regular security reports and compliance status updates
• Transparent security incident reporting
• Public security documentation and best practices
• Regular updates on security improvements and enhancements

6.1. Reporting Security Vulnerabilities:

We take security seriously and encourage responsible disclosure of security vulnerabilities. If you discover a security issue, please report it to us immediately:

• Email: security@fixvion.com
• Response Time: We acknowledge security reports within 24 hours and provide regular updates on remediation progress
• Bug Bounty: We offer rewards for valid security vulnerabilities through our bug bounty program
• Confidentiality: We request that you keep security vulnerabilities confidential until we have addressed them

6.2. Security Best Practices for Users:

While we implement comprehensive security measures, you also play an important role in keeping your account secure:

• Enable Multi-Factor Authentication: Always enable MFA on your account for an additional layer of security
• Use Strong Passwords: Create unique, complex passwords and consider using a password manager
• Regular Updates: Keep your devices and browsers updated with the latest security patches
• Secure Networks: Avoid using public Wi-Fi networks when accessing your account
• Monitor Account Activity: Regularly review your account activity and report any suspicious behavior
• API Key Security: Keep your API keys secure and rotate them regularly
• Be Cautious with Links: Verify the authenticity of emails and links before clicking

6.3. Security Resources:

• Regular security blog posts and updates on our security practices
• Security advisories for any known issues or vulnerabilities
• Security documentation and guides for developers
• Security training resources for enterprise customers